Covid19: delivering to selected destinations. Using extra hygiene precautions.

Delivery Information

Changes due to Covid19:

Given the worldwide pandemic situation, we can only fulfil orders in the following countries exclusively: 
  • Cyprus
  • Greece
  • Poland
  • Romania
  • Bulgaria
  • Hungary
  • Slovakia 
  • Austria
  • Belgium
  • France
  • Germany
  • Denmark
  • Switzerland
  • Spain
  • Ireland
  • Italy
  • Luxemburg
  • Great Britain
  • Norway
  • Netherlands (Holland) 
  • Ukraine
  • Poland
  • Portugal
  • Sweden
  • Czech
  • Finland
  • U.S.A. 

Order Dispatch

Your order will usually be dispatched the following day after the order confirmation. We do not dispatch on weekends or public holidays. 

 

Delivery methods 

Cyprus  

You can choose from any of the following methods:

  • Courier Dispatch to your address - €3,85
  • Courier Dispatch to ACS Point - €2,50

Check the closest point to you here.

The package should get to you within 1 to 2 business days. 

For purchases above €49, delivery within Cyprus is Free. 

 

Greece

Through the National Postal Service.

For purchases above €49, delivery to Greece is Free. 

For purchases under €49:

- Standard Shipping: €2.50

- Registered Shipping (a tracking code will be provided): 3.85

 

European Union countries

For purchases above €49, delivery to EU countries is Free. 

For purchases under €49:

- Standard Shipping €3.00

- Registered Shipping (a tracking code will be provided) 3.85

 

Israel

€4.50  - Registered Shipping with tracking number through Cyprus National Postal Service 

 

Rest of the World

We currently provide delivery internationally through the National Postal Service, at the price of €4.82

 

Where is my order?

National Post Office
Packages sent via the National Post arrive within 2-7 working days of dispatch. Please do contact your local Post office if you haven’t received your package within 7 working days of dispatch.
 
Courier Delivery
You can track your order by following the tracking code included in your dispatch. You can always contact us in case your order is taking longer than expected. 

Returns Policy 

You can cancel and return your order within 14 days, for any reason and without justification. 

If you find that a product is defective, we're happy to send a replacement. 

Using a menstrual cup is a lifestyle change and it might take a couple of cycles to get it right. If after 2 cycles you find this that Green Rays Cup is not a fit for you, please contact us and we will arrange a refund so we can support you further.

 

More information  

We are committed to ensuring that your order will be delivered at the specified time, however, we cannot take responsibility for late deliveries due to reasons outside of our control. If it will come to our attention, we will inform you of any unexpected delays. For international deliveries, some delays may occur at the destination country, in this case, please contact your local post office and provide them with the tracking number we supplied to you at the time of purchase. 

 

Please be aware that you are responsible to pay any local customs duties that the order may incur. 

English
English